Managed IT support with resilience at it’s core.
Maestro Managed Services from Silicon allows businesses large and small to forget about internal IT systems management and support – and focus on key business activities.
Would your business benefit from an IT support plan that provides predictability, enhanced security, greater accountability and an improved user experience? Then maestro Managed Services is for you.
Here’s what Maestro delivers:
Cost Predictability
With a flat, predictable monthly investment, you can forget about hourly rates, labour billing, reconciling invoices, paying for travel time and other hidden charges. Instead, focus on your business.
Accountability, Guaranteed
Often, internal support staff are spread thinly – meaning support tasks can pile up fast. With Maestro, we own the accountability and your service response times are guaranteed, giving you, your leadership team and your users confidence in your technology.
Greater Resilience & Security
Maestro addresses IT problems before they become expensive failures. Our Intelligent Business Continuity solution, our automated updates and best-in-class threat protection mean the likelihood of downtime due to a security breach or disaster is minimised.
Continuous Improvement
Maestro clients benefit from our Technology Enhancement Roadmap (TER) planning – a process of managing continuous improvement and innovation across your environment, to further reduce costs, minimise risk, and boost productivity.
Here's what you get:
Remote Monitoring
Proactive Maintenance
Instant Telephone Support
Response Times Guaranteed
Support calls answered within 12 seconds
2nd Generation End Point Protection
Additional Email Security
Optional 24/5 Security Operations Centre Monitoring & Response
Office 365 Support & License Management
Remote Resolution
Network Transparency
Discounted Rates
Reporting and Roadmap Planning
Call us today on 0800 474 542 to find out more about how Maestro Managed Services can enhance your business.