From MSP to MSSP: What the Extra “S” Stands For

As technology becomes increasingly integrated into every aspect of business, the importance of cybersecurity has never been greater. Here at Silicon, we have been known as a Managed Service Provider (MSP) for many years, dating back to the early 2000s when we began to host client servers and provide outsourced IT solutions. In recent years, as the cybersecurity landscape evolves, the need for specialized security services has become evident. This realization has led many MSPs, like us, to pivot to become Managed Security Services Providers (MSSPs). In this blog post, we explore what the extra “S” is for and why it matters.

The Extra “S”: Shifting from Reactive to Proactive Security

The extra “S” in MSSP stands for “Security,” which signifies a fundamental shift in focus from reactive IT support to proactive cybersecurity. While MSPs are adept at managing and maintaining IT systems, they often operate in a break-fix model, responding to issues as they arise. In contrast, MSSPs take a proactive approach, continuously monitoring and detecting potential threats to prevent security breaches before they occur.

Comprehensive Cybersecurity Solutions

As we have evolved into an MSSP, we have expanded our service offerings to provide comprehensive cybersecurity solutions. While MSPs primarily concentrate on managing IT infrastructure, MSSPs dive deeper into the realm of cybersecurity. They offer services such as:

Security Information and Event Management (SIEM): We deploy advanced SIEM tools to monitor networks, analyse security events, and detect anomalous behaviour that could indicate a potential cyber threat.

Threat Detection and Response: We employ real-time threat intelligence and sophisticated analytics to identify and neutralize cyber threats, mitigating the risk of data breaches and downtime.

Vulnerability Management: Silicon conducts ongoing vulnerability assessments and penetration testing to identify weaknesses in systems and applications. We then work with clients to implement robust security measures and close potential security gaps.

Compliance Support: We assist businesses in adhering to industry-specific regulatory requirements, ensuring they meet compliance standards and avoid costly penalties.

Security Awareness Training: A popular offering is cybersecurity awareness training to employees, promoting a security-conscious culture and reducing the risk of human error-based threats.

Our Strategic Security Partnerships

Becoming an MSSP has involved forming strategic partnerships with industry-leading cybersecurity vendors which we have done with the likes of Kaseya, Sentinel One, Mimecast, ThreatLocker and Security Scorecard. These partnerships allow us to leverage cutting-edge security technologies, access threat intelligence, and stay ahead of emerging cyber threats.

By teaming up with top security vendors, Silicon has enhanced our capabilities and provided our clients with best-in-class cybersecurity solutions.

Cybersecurity as a Shared Responsibility

The transformation from MSP to MSSP emphasizes the notion that cybersecurity is a shared responsibility between the service provider and the client. While the MSSP provides robust security measures and proactive monitoring, clients also play a vital role in maintaining a secure environment. Regular communication, collaboration, and adherence to security best practices are crucial to ensuring a strong cybersecurity posture.

Conclusion

In today’s digital world, the extra “S” in MSSP represents a powerful shift from reactive IT support to proactive and robust cybersecurity. By expanding service offerings and forming strategic partnerships, Silicon has empowered businesses to navigate the ever-evolving threat landscape with confidence. As businesses face increasingly sophisticated cyber threats, the transformation from MSP to MSSP proves to be an essential step towards safeguarding valuable data and securing a brighter digital future.